Common queries answered
Frequently asked Questions
Processing/handling time 0-1 business days (Monday to Saturday);
3-5 working days free delivery to United Kingdom. (Monday to Saturday)
1-3 working days paid delivery to United Kingdom (Monday to Saturday)
Order Cutoff Time: 6:00 PM GMT (Monday to Saturday)
Currently we do accept 30 Day returns. You can see more details by clicking Returns & Refunds page.
You can change it from My Account (Make sure you’ve logged in) > Addresses section. However if you need to change it immidiately please contact us so we can correct your details before shipping out your parcel.
You can track your parcel by clicking this link & entering the tracking number you’ve received by e-mail.
We have contact page where you can see our contact details. We can assist you through e-mail or Whatsapp. Whatsapp would be faster way to reach us.
If you received wrong or damaged item. We do provide free return label to return them. Then we can arrange free redelivery or full refund.
You may receive sepearate parcels and tracking informations based on your order weight and quantity.
You may receive sepearate parcels or one package based on your order weight and quantity.
Still need help?
Get in touch with us
Mon to Sat | 10:00 AM to 8:00 PM GMT
Mail address: contact@bathlova.co.uk
You can contact us through Whatsapp for faster responce.