Common queries answered
Frequently asked Questions
We’ll ship out your order in 1 business days after we receive your order. So it will be 1 + your shipping choice at the checkout page.
Shipping usually take 7-11 days to UK.
Currently we do accept 30 Day returns. You can see more details by clicking Returns & Refunds page.
You can change it from My Account (Make sure you’ve logged in) > Addresses section. However if you need to change it immidiately please contact us so we can correct your details before shipping out your parcel.
You can track your parcel by clicking this link & entering the tracking number you’ve received by e-mail.
We have contact page where you can see our contact details. We can assist you through e-mail or Whatsapp. Whatsapp would be faster way to reach us.
If you received wrong or damaged item. We do provide free return label to return them. Then we can arrange free redelivery or full refund.
You may receive sepearate parcels and tracking informations based on your order weight and quantity.
You may receive seperate parcels. You’ll get seperate tracking numbers for seperate parcels.