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Your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’ll make it right. Just contact us and we would love to your solution too.
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Our WhatsApp customer support is available for any queries. We strive to respond promptly within 0-3 hours.
Mon to Sat | 10:00 AM to 8:00 PM (GMT)
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Real reviews from our real customers
Loyal customers, they don’t just come back, they don’t simply recommends us,.
Beatrıce b.
This piece is beautiful and arrived on time. I had forgotten to request it be horizontal so I contacted the seller post-arrival to ask about adjusting the mounting brackets. Seller was very responsive and helpful and I was able to make the adjustments. Piece is beautiful and very sturdily made, confident it will last well.
Shea S.
The wood is gorgeous and the moss compliments it so well. Arrived in a timely manner, even coming from a different country. The seller packaged it incredibly secure, nothing out of place. Quality material was used—it’s got a nice weight to it and is very sturdy. Will be ordering more
Jane B.
Beautifully crafted! I love that it’s unique since it’s a live wood edge. Feels sturdy and built with quality materials.
Common queries answered
Frequently asked Questions
Processing/handling time of 0-1 business days (Monday to Saturday)
3-5 working days free delivery to United Kingdom. (Monday to Saturday)
1-3 working days paid delivery to United Kingdom (Monday to Saturday)
Currently we do accept 30 Day returns. You can see more details by clicking Returns & Refunds page.
You can change it from My Account (Make sure you’ve logged in) > Addresses section. However if you need to change it immidiately please contact us so we can correct your details before shipping out your parcel.
You can track your parcel by clicking this link & entering the tracking number you’ve received by e-mail.
We have contact page where you can see our contact details. We can assist you through e-mail or Whatsapp. Whatsapp would be faster way to reach us.
If you received wrong or damaged item. We do provide free return label to return them. Then we can arrange free redelivery or full refund.
Still need help?
Get in touch with us
Mon to Sat | 10:00 Am to 8Pm (UTC+01:00)
Mail address: contact@bathlova.co.uk
You can contact us through Whatsapp for faster responce.